This policy explains what information Lumama collects when you use https://lumama.pk/ and how we use it.
What we collect
When you place an order we collect your name, phone number, city and delivery address. Email is optional. If you contact us, we keep your message and contact details so we can reply.
How we use it
- To confirm, pack and deliver your order.
- To call or message you about your order.
- To answer your questions and handle exchanges.
We do not sell your information, and we do not send promotional messages unless you ask us to.
Who we share it with
We share your name, phone number and address with our courier (PostEx) only so they can deliver your parcel. Bank transfers happen in your own banking app; we never see or store your card or banking login details.
Cookies
Our website uses small cookies to keep your cart working while you shop.
Your choices
You can ask us to show, correct or delete your information at any time by messaging us on WhatsApp 0346 6520605 or emailing haseebahmad@gmail.com.